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Disable GTA buttons - GateManager Own



Purpose


This article will provide information about how to remove the GTA buttons for users. These settings apply only for GateManager Own users with a Server Administrator account. Available from release 9.2.



Information

For more in depth description of the Go To Appliance / GTA buttons, read here

 

Note that external VNC viewers and RDP sessions are still supported when connected via LinkManager.

 

1. The Server Administrator Account have access to this new feature "Enable External GTA". The checkbox is found under (1) Server > Config > GTA settings.

Default (2) is "on" (checked) and it should behave as usual.

 

 

  

 

2. If both "Enable" options (1) are cleared, then you will remove the GTA buttons.

It will affect all users on the GateManager.


 

 

3. What it looks like for a LinkManager user.

Login on your account and choose your agent.

 

Before, when buttons are available.

 


 

4. And after thesGTA button are not available (2) anymore.

However, if you connect with LinkManager it will work as normal.

 

 

 

5.LinkManager Mobile user view

Most affected is the LinkManager Mobile user.

Normal view (3)with the GTA buttons.

 

 

 

6. After it looks like this. The GTA buttons (4) are not available anymore.

 

 



Related articles

Disable External VNC viewers

GTA buttons

 

 

vnc
Creation date: 20/03/2020 13:18 (gli@secomea.com)      Updated: 25/03/2020 16:45 (gli@secomea.com)
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