Recently viewed tickets

Log out

Upgrading the GateManager 4250/4260/8250/9250 firmware

Firmware for GateManager model 4250/4260/9250 is in the format:
v4250_xxxxx.ffs / v4260_xxxxx.ffs / v9250_xxxxx.ffs

Firmware for GateManager model 8250 is in the format:

(xxxxxxxxx denotes the firmware/build version)

The Firmware can be found here:


  1. Select Files  > Firmware and press the plus Icon

  2. Press Choose File and browse for the file (.ffs file or .tgz file depending on GateManager model) and press Upload :

    Wait for the firmware to be uploaded.
  3. Select the Tree menu and click on the “ Show Appliances ” Icon in the top Icon-list and the GateManager server should be listed. In this example, it is called “gm.acme.com - ….”
  4. Press the [Upgrade] button

  5. Press the [Upgrade] button next to the relevant firmware
  6. Upgrading the server will only take a few seconds and Upgrade in progress is shown on the screen.
    The server will restart after it has been upgraded!
  7. After the server is upgraded, it is advisable to logoff and login again, and also click to refresh [F5] your browser cache.
Creation date: 11/12/2019 14:23 (skr@secomea.com)      Updated: 31/03/2021 11:40 (jmp@secomea.com)