SiteManager Embedded access with VNC

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Purpose

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A simple go through, how to make a remote access with a VNC connection to a device with SiteManager Embedded installed. We have tested with RealVNC and TightVNC.

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Requirements

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You will need a SiteManager Embedded online with a attached license in your GateManager domain. VNC must be activated on the agent and the device (PC) and a VNC server installed on the remote PC.

Guides here for SiteManager Embedded with RDP and SSH

How to install SM-E on Windows here

How to install SM-E on Ubuntu Linux here

How to install SM-E on Raspberry here

Make sure you have access to GateManager Server address and Domain Token with a SiteManager Embedded License attached to it for creating agents. (Guide here)

Example on how it could look like below.

SiteManager Embedded downloads can be Found here.

You can make the connection from the GateManager, LinkManager and LinkManager Mobile.

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Information

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Agent Setup

For the SiteManager Embedded the make sure VNC is enabled on the agent.

It's also possible to make an exclusive VNC agent

Choose default action for Go To Device buttons.

You can select connection method. Press Light bulb for selection. In-browser or a preffered VNC softaware like RealVNC or TightVNC.

Make the Connection from the GateManager or LinkManager with In-browser VNC

Press the VNC button.

With the VNC software like Real VNC.

Same for both Raspberry/Linux and Windows. When prewssing the VNC button the chosen software will start up.

Also possible with LinkManager Mobile.

Choose what kind of VNC viewer you intend to use.

External or Internal

In-browser

External