Log out

Recently viewed tickets

Working with the Replace Appliance function


This article is intended to introduce the administrator to the possibility to replace any appliance, without the need to configure the new appliance.

Intended audience is Domain Administrators. Part of GateManager Domain Administrator article.


If you have a SiteManager or TrustGate appliance that needs to be replaced for any reason, you just use the Replace function in GateManager > v5.
The Replace function will restore the configuration from the old appliance to the new one.
All settings will be restored including VPN tunnels, Agent, passwords and certificates. The old and the new appliance do not have to be the same model. E.g. a TrustGate 260 can replace a TrustGate 60, and a SiteM-anager 3239 can replace a SiteManager 2134.
The Replace button will only show on failed units (marked with a red cross):

Select the failed appliance in the Tree-view and press the Replace but-ton. A Wizard will guide you through the replacement procedure.


GateManager configured and SiteManager configured and attached to GateManager.

And operational agents configured.

Creation date: 09/12/2019 21:20 (skr@secomea.com)      Updated: 03/01/2020 10:08 (skr@secomea.com)