With the new 8.2 release - LinkManager can now automatically open a program for some of the services available, when you are connected to the agent or SiteManager
These services are (click the links for a guide on how to setup and connect)
Remote Desktop - Opens Microsoft Remote Desktop - If installed.
VNC - Opens TightVNC, UltraVNC or RealVNC viewer - If installed.
Telnet - Opens Putty - If Installed.
SSH - Opens Putty - If installed.
Shared folder - Open Microsoft "file" explorer.
The picture below shows an example of the location of the "VNC" service button.