Intention in this article is to show what happens when a user is connected via LinkManager and how to access the LinkManager GUI from GateManager.
Intended audience is Domain Administrators with Premium license domain.
Part of GateManager Premium domain Administrator article.
- When a LinkManager is connected to the GateManager server, you will see a number of things:
Firstly a License will be pulled from the LinkManager license pool. The "progress bar" of the certificate icon will show with red, how many licenses are left. If all licenses of the pool is used no other LinkManager will be able to connect until the currently connected LinkManager disconnects.
The account icon of the connected LinkManager will get a light-green background, which makes it easier to identify users that are logged in.
Simultaneously an "LinkManager appliance" icon will appear with a laptop symbol with a green checkmark. In square bracket the Windows computer name is shown.
Hint: Right-clicking and disabling and enabling the appliance will free the license in case the user has forgotten to logout and is unintentionally blocking the license.
If the LinkManager user has logged in and also has connected to a device via a SiteManager agent, a green lightning symbol will appear over the SiteManager icon.
- If you select the laptop icon, you will see the “LinkManager GUI” button.
- If you click it, it will warn you about the usual certificate issue, which you can safely ignore and continue to the administrator interface of the LinkManager. You will not be able to remote control the user console.
LinkManager account created