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Upgrading a LinkManager 7 certificate to LinkManager 8

  • Updated on Jun 22, 2021
  • Published on Jun 22, 2021
  • 1 minute(s) read
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Summary:

Upgrading from a LinkManager 7 certificate to a LinkManager 8 certificate quite simply entails unticking the "LinkManager 7.x compatible certificate" option on the account and renewing the certificate (on 9.4 and earlier) or simply sending a new certificate if the GateManager is running version 9.5.

9.4 or earlier

9.5 or later

Guides:

GateManager 9.4 or earlier

  1. Select the user with the outdated certificate. This is indicated by the tick in the "LinkManager 7.x compatible certificate" box (on GateManagers running 9.4 or earlier).
  2. Untick the box(9.4 or earlier), and instead tick the "Renew Certificate" box, and click "Save"
  3. The user should now receive an email with a new certificate.

GateManager 9.5 and later

  1. Select the user with the outdated certificate and tick "Renew Certificate", then click "Save"
  2. The user should then receive an email with the new certificate.