---
title: "Setting up an Agent for a custom USB device"
slug: "setting-up-an-agent-for-a-custom-usb-device"
tags: ["SiteManager", "Agent", "USB"]
updated: 2021-05-19T19:44:44Z
published: 2021-05-19T19:44:44Z
canonical: "kb.secomea.com/setting-up-an-agent-for-a-custom-usb-device"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.secomea.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up an Agent for a custom USB device

This article provides information about setting up an agent for a custom USB device

This document describes the basic setup of a device agent for USB device for which SiteManager does not list a vendor-specific agent.

If you cannot identify your USB device among the available vendor-specific. agents, you can try creating a custom USB agent.

Enter the Agents tab in SiteManager and select new, and select. type Custom / USB. Then click Parameter details.

![](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/image-1619701648772.png)

![](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/image-1619701653968.png)

Here you find a description of how to determine the USB product ID, which SiteManager needs to make the agent work.

As described, go to Status > Extended and locate the device you have plugged in. In this example, it is an ordinary USB flash disk.

![](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/image-1619701673679.png)

Return to the agent configuration and insert the Vendor and ProdID.

![](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/image-1619701682018.png)

## Attachments

- [DP_SM_LM-0025-Setting_up_an_agent_for_a_Custom_USB_device.pdf](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/DP_SM_LM-0025-Setting_up_an_agent_for_a_Custom_USB_device.pdf)