---
title: "How to collect LinkManager debug log"
slug: "how-to-collect-linkmanager-debug-log"
tags: ["LinkManager", "Debug"]
updated: 2021-05-25T09:00:00Z
published: 2021-05-25T09:00:00Z
canonical: "kb.secomea.com/how-to-collect-linkmanager-debug-log"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.secomea.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to collect LinkManager debug log

### This article provides a guide on how to collect debug logs from LinkManager

**1. Go to the GateManager interface and look towards the bottom-left Click the green **** icon**

![sdf.png](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/sdf.png) **↓** ![2021-05-25_10h22_16.png](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/2021-05-25_10h22_16%282%29.png)

          **NOTE!**

          

If the **** icon is red, you must 'Click to Detect' to turn it green before proceeding ![2021-05-25_09h47_39.png](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/2021-05-25_09h47_39.png)

**2. A pop-up window will appear: "LinkManager Client Startup and Detection" Click the "Troubleshoot" button** ![2021-05-25_09h27_38.png](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/2021-05-25_09h27_38%281%29.png)

**3. Navigate to the bottom row: "Other steps you may try" Click the underlined "here"** ![2021-05-25_09h28_28.png](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/2021-05-25_09h28_28%281%29.png)

**4. You are now directed to the LinkManager GUI Click the "Log" tab in the Navigation bar of the LinkManager GUI** ![2021-05-25_09h29_16.png](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/2021-05-25_09h29_16.png)

**5. Now click on "Debug" to show the Debug log** ![2021-05-25_09h29_48.png](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/2021-05-25_09h29_48%281%29.png)

**6. The Debug log can now be seen and copy&pasted into e.g. Notepad** ![2021-05-25_09h30_50.png](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/2021-05-25_09h30_50.png)