How to collect LinkManager debug log
  • 25 May 2021
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How to collect LinkManager debug log

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Article Summary

This article provides a guide on how to collect debug logs from LinkManager

1. Go to the GateManager interface and look towards the bottom-left
Click the green icon

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NOTE!

If the icon is red, you must 'Click to Detect' to turn it green before proceeding
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2. A pop-up window will appear: "LinkManager Client Startup and Detection"
Click the "Troubleshoot" button

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3. Navigate to the bottom row: "Other steps you may try"
Click the underlined "here"

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4. You are now directed to the LinkManager GUI
Click the "Log" tab in the Navigation bar of the LinkManager GUI

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5. Now click on "Debug" to show the Debug log
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6. The Debug log can now be seen and copy&pasted into e.g. Notepad
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