Frequently asked questions

This article will provide you with basic network information. Hardware We will discuss what different type of networking equipment you might run into and explain what the differences are. HUB A HUB is essentially just a box with wires interconne...

Supported browsers. This article covers LinkManager and GateManager from version 10.1 and will inform about known browser limitations and frequently asked questions related to the browser. Note that all supported browsers are considered to be sta...

This article will provide information about the IT security for our products. Security is a key fundament of the Secomea solution. Our security certificates and audits are the guarantee for full-circle coverage. See our Security FAQ Whitepaper an...

Yes, with the release of LinkManager v9.3 the Tia v16 portal is directly supported.  See more here: Connecting to Siemens TIA and Step 7

Here we will show how to setup a SiteManager using both SIM and WIFI at the same time.  Wireless x 2 Internet from SIM card and WIFi that devices can use. SiteManager support for WiFi Access Point (AP): From release 7.3 you can insert a...

This article will help answer this commonly asked question In LinkManager you can predefine the COM port used for serial communication. Right-click the tray icon (might be hidden, click the ^ symbol in the Windows system tray). Select "Options...

This article provides information on how to create a USB configuration tool from GateManager. This can be useful for setting up SiteManager, configuring interfaces, or resetting the Admin password on SiteManager. Log in. Click on the Domain that...

 SiteManager  - The device "on-site", Edge gateway, the device on the "machine" on the factory floor.  LinkManager  - The Client that creates the "Link" to the equipment.  GateManager  - The M2M server opening and closi...

This article will provide information on the expected bandwidth use that a SiteManager has, and the maximum bandwidth a SiteManager can support.

This article will walk through issues that users encounter from time to time, and what solution there is to the problem. FAQ Connectivity Issues  Q: My SiteManager won't connect to the internet after inserting the SIM card? A: This is in m...

The Secomea TrustGate, SiteManager, LinkManager and GateManager products are partly based on the following Free Source and Open Source projects. According to the GNU GPL terms, we will provide the relevant GPL modules upon a written request to i...

This article guides you through the configuration of a SiteManager with a SIM card regarding the SMS-Wakeup feature.

This article will help answer this commonly asked question The latest LinkManager does not include the Sniffer as you know it from the previous version of LinkManager. A future release of LinkManager may include a similar tool. For now, we recomm...

This article will give you detailed information on how to set up and use a SiteManager with SIM cards. SIM Card Requirements. The SIM card needs to be the correct size Mini-SIM (2FF) (This size is also known as "Standard Size") and needs to suppo...

LinkManager 7 on GM 9.5? With the launch of GateManager 9.5 (June 30th 2021), LinkManager 7 will no longer be supported. What about Windows XP? Some programs and applications only run on Windows XP, and there is, therefore, a need for these p...

This article will help answer this commonly asked question With every new release a new release note is published, all of them can be found here: Release Notes. Here you can check the features and bug fixed for the most recent version and the bac...