Frequently asked questions

Access offline SiteManager with Mobile Broadband connection

This article will provide information on how to get a SiteManager back online if the internet for some reason is gone. These are some examples of how that can be achieved. Scenario - you are onsite and the SiteManager has lost internet connection f...

Updated on : 03 May 2021

Basic network information

This article will provide you with basic network information. Hardware We will discuss what different type of networking equipment you might run into and explain what the differences are. HUB A HUB is essentially just a box with wires interconne...

Updated on : 21 Apr 2021

Brief on IT Security

This Article will provide information about the IT security for our products. Download the document

Updated on : 24 Mar 2021

Can admins use the LinkManager connect function?

This article covers LinkManager version 8 and will help answer this commonly asked question

Updated on : 22 Apr 2021

Can I connect to with Siemens Tia v16

Yes, with the release of LinkManager v9.3 the Tia v16 portal is directly supported. See more here: Connecting to Siemens TIA and Step 7

Updated on : 06 May 2021

Can I still use LinkManager 7 on my PC?

Important note: As of LinkManager 8 v9.3 LinkManager 7 can no longer be installed alongside LinkManager 8. This article illustrates how to switch between LinkManager 7 and LinkManager 8. Please note that the two LinkManager versions CANNOT run co...

Updated on : 18 May 2021

Combine SIM card and WIFI

Here we will show how to setup a SiteManager using both SIM and WIFI at the same time. Wireless x 2 Internet from SIM card and WIFi that devices can use. SiteManager support for WiFi Access Point (AP): From release 7.3 you can insert a Seco...

Updated on : 03 May 2021

Define com-port to use for serial connection ?

This article will help answer this commonly asked question In LinkManager you can predefine the COM port used for serial communication. Right-click the tray icon (might be hidden, click the ^ symbol in the Windows system tray). Select "Options...

Updated on : 04 May 2021

How to create a USB configuration

This article provides information on how to create a USB configuration tool from GateManager. This can be useful for setting up SiteManager, configuring interfaces, or resetting the Admin password on SiteManager. Log in. Click on the Domain that...

Updated on : 26 May 2021

Secomea Glossary

SiteManager - The device "on-site", Edge gateway, the device on the "machine" on the factory floor. LinkManager - The Client that creates the "Link" to the equipment. GateManager - The M2M server opening and closing the "gate" for Clients. The...

Updated on : 20 May 2021

SiteManager Bandwidth

This article will provide information on the expected bandwidth use that a SiteManager has, and the maximum bandwidth a SiteManager can support.

Updated on : 19 May 2021

SiteManager Accessory Connection Scenarios

This article will help answer how the different SiteManager models will work with different connection accessories when they are connected. All xx29/xx39 models support WiFi client and Access Point(AP) mode via a USB adapter. 1149/3349 supports WiF...

Updated on : 14 Jun 2021

SIM-Card FAQ

This article will walk through issues that users encounter from time to time, and what solution there is to the problem. FAQ Connectivity Issues Q: My SiteManager won't connect to the internet after inserting the SIM card? A: This is in most c...

Updated on : 11 Oct 2021

Third Party Credits

The Secomea TrustGate, SiteManager, LinkManager and GateManager products are partly based on the following Free Source and Open Source projects. According to the GNU GPL terms, we will provide the relevant GPL modules upon a written request to i...

Written by Soeren Kristiansen

Updated on : 26 Mar 2021

Using SiteManager SMS-Wakeup

This article guides you through the configuration of a SiteManager with a SIM card regarding the SMS-Wakeup feature.

Updated on : 21 May 2021

Wifi Dongle

Please note that ALL Wi-Fi dongles used with the SiteManger MUST be purchased through Secomea. https://www.secomea.com/sitemanager-accessories/ This is to ensure the correct BIOS versions and the desired sturdiness of the Wi-Fi devices used. You...

Updated on : 21 May 2021

Where can i find the LinkManager Sniffer tool?

This article will help answer this commonly asked question The latest LinkManager does not include the Sniffer as you know it from the previous version of LinkManager. A future release of LinkManager may include a similar tool. For now, we recomm...

Updated on : 06 Apr 2021

Working with SIM cards and SMS

This article will give you detailed information on how to set up and use a SiteManager with SIM cards. SIM Card Requirements. The SIM card needs to be the correct size Mini-SIM (2FF) (This size is also known as "Standard Size") and needs to suppo...

Updated on : 03 May 2021

Can I still use LinkManager 7 on GateManager 9.5?

LinkManager 7 on GM 9.5? With the launch of GateManager 9.5 (June 30th 2021), LinkManager 7 will no longer be supported. What about Windows XP? Some programs and applications only run on Windows XP, and there is, therefore, a need for these p...

Updated on : 18 Jun 2021