---
title: "How to use the \"Forgot Password\" function"
slug: "forget-password-functionality"
tags: ["GateManager", "LinkManager", "Password", "9.1"]
updated: 2021-03-23T12:38:52Z
published: 2021-03-23T12:38:52Z
canonical: "kb.secomea.com/forget-password-functionality"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.secomea.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to use the "Forgot Password" function

## Overview

This article will walk you through the "Forgot Password" feature. Available in GateManager Release 9.1.

Introducing a Forget Password functionality from firmware 9.1.![](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/image-1616501950503.png)A LinkManager user is required to remember both username and mobile phone number (If a Mobile phone number is set on the account) to renew their password.![](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/image-1616501972460.png)

The user will get an e-mail to confirm the password request.![](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/image-1616501982155.png)

![](https://cdn.document360.io/88f49507-a7a0-4636-b297-13c4d0065310/Images/Documentation/image-1616501988824.png)