SMS Authentication
  • 09 Sep 2021
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SMS Authentication

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SMS Authentication will provide more security for logging on to the LinkManager and LinkManager Mobile accounts.

The new SMS authentication is available for both Administrator, LinkManager and LinkManager Mobile accounts.

  1. The GateManager must have the SMS service enabled. (All Secomea Hosted GateManagers have SMS service enabled.) 
  2. The account using SMS authentication must have a mobile phone number registered under “Mobile:”.
  3. The Domain where the accounts are placed must have SMS service enabled. (Contact your point of purchase to order the SMS Service.)

To use SMS Authentication, create an account with the following parameters:

Then, log in to the GateManager through the normal LinkManager/LinkManager Mobile username/password page. If login is successful, an SMS text will be sent to your mobile:

The following will be displayed on LinkManager:

And the following will be displayed on LinkManager Mobile:

Enter the code and click “Login”.

If the code is not entered within 100 seconds, the page will time out:

Pre-7.2 LinkManagers - IMPORTANT: If you are using a LinkManager version before 7.2, it will not have the SMS authentication feature implemented.
This will leave the user without the code input box. See screenshot:

It will not be possible for the user to log in with this version of the LinkManager.

Other information
When the passcode has been used, it will remain valid for 12 hours for the local LinkManager. During this period you can log in without using the SMS code.
You will be given 3 attempts to enter the SMS code. Then, the following message will be displayed:

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