Option to disable external VNC viewers for GTA connections - GateManager Own only
  • 18 May 2021
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Option to disable external VNC viewers for GTA connections - GateManager Own only

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Article Summary

This article will provide information about how to block VNC functions. Available from GateManager Release 9.2 and only for GateManager Own Users with a Server Administrator account.

This feature makes it possible to disable connections for external VNC viewers like REAL Vnc, Tight and Ultra when using the GTA (Go To Appliance) button. To read more about Go to Appliance (GTA) buttons Click here.

Note that external VNC viewers are still supported when connected via a GateManager Own, which then give the option to block external VNC Viewers, so users cannot make unencrypted GTA VNC connections.

The Server Administrator Account has access to this new feature "Enable External GTA". The checkbox is found under Server > Config > GTA settings.

The default setting is "On" (checked), in which case it should behave as usual.



Uncheck it and the user will only be able to connect with the In-browser VNC viewer when using the GTA button.
It will affect all users on the GateManager.

1. What it looks like for a LinkManager user.

Log in to your account and press the "lightbulb" icon (1). The old preferred VNC viewer Tight (3rd party program) is not available anymore, only In-Browser VNC viewer on the GTA button itself. However, if you connect with LinkManager it will work with an external VNC viewer.


2. LinkManager Mobile user view.

LinkManager mobile users will be most affected by this option as this will remove the "use external viewer" button from the UI.

Normal view for the VNC button with the Use External Viewer button enabled.

View for the VNC button with the Use External Viewer button disabled.







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