--- title: "Configuring Reports" slug: "configuring-reports" updated: 2026-02-12T10:13:47Z published: 2026-02-12T10:13:47Z canonical: "kb.secomea.com/configuring-reports" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.secomea.com/llms.txt > Use this file to discover all available pages before exploring further. # Configuring Reports ## **GateManager Reports** GateManager **Domain Reports** let a **domain administrator** generate scheduled or **one-off (ad-hoc)** reports for a single GateManager domain, delivered by email. Reports can include **remote-access usage, SMS usage**, and **inventory/overview** information. All timestamps in reports are UTC. ### **Who can use Reports** You must be a **domain administrator** for the domain you want to report on. #### Where to find Reports in GateManager 1. Select the relevant **domain** in GateManager 2. Open the **Reports** tab 3. In the left tree, select an existing configuration or click **+** to create a new one 4. The right pane shows the configuration form, **Saved Reports**, plus **Last run / Next run** #### **Create a report configuration** **General (delivery + scheduling)** **Title** A human-readable report name. It appears in the report header and (depending on format) in the email subject/body. **To** Comma-separated list of recipients. All recipients are placed in the email **To**: field (no CC/BCC support). **Run (schedule)** Choose when the report runs: - Disabled [will not run] - Once - Hourly - Daily - Weekly - Monthly - Quarterly Options such as **time of day** and **day selector** appear depending on the mode. **Repeat** Controls how many additional times it runs after the first automatic run: - 0 = runs until changed **Disabled checkbox vs “Run = Disabled”** - **Disabled checkbox** pauses an existing schedule but keeps it configured (you can still generate manually). - **Run = Disabled** removes scheduling controls entirely until you choose another run mode. ### Delivery format options Email body formats - **HTML** - **Text** **Attachment-only formats** - **HTML (attachments)** - **Text (attachments)** In attachment-only formats, GateManager sends a short email “stub” (server/report/domain/period/date plus title/note), and the report is included as an attachment. **CSV formats** - **CSV (comma)** - **CSV (semicolon)** - **CSV (tabs)** CSV output generates **one CSV file per report section**, and CSV files are always attached. Optional: **Zipped** bundles attachments into a ZIP. ### **Saved Reports (retention)** **Saved Reports** controls how many generated report instances GateManager keeps for this configuration. Older saved reports are removed as new ones are generated. Note: This controls *report output files only, not how long underlying log data is retained.* ### **Optional report note (Text)** **Text** is an optional note shown near the top of the report (or included in the email stub for attachment-only formats). ### **What you can include in Reports** Reports are built from three main option groups: - **Usage** (remote access activity) - **SMS** (SMS wakeup activity) - **Report Items** (inventory/overview) ### **Usage (remote access)** **Period (time range)** Choose the reporting period (examples): - This month - This year - 1 week / 3 months / 2 years - All All time ranges are in **UTC.** Very long ranges are still limited by the system’s data retention and any contract/retention constraints. **Usage sections you can include** **Account Usage Summary** Remote access usage is summarized per account. Typical columns: - Domain\Account - Sessions - Duration - Data - Average Includes a **Total** row across all accounts. **Appliance Usage Summary** Remote access usage is summarized **per appliance/agent path**. Typical columns: - Domain\Appliance - Agent - Sessions - Duration (Some outputs may also include additional data-rate fields.) **Remote Access Usage Details** Detailed session log. Typical columns: - Time (UTC) - Domain\Account - Agent - Duration - Data - Average - Reason **Connect reason (optional)** If your domain is configured to require/connect-reason logging, the chosen reason/comment is shown in the **Reason** field for each session. ### **SMS (reporting only)** The SMS section controls whether SMS-related sections appear in the report output; it does not send SMS messages. **SMS sections you can include** **SMS Activity Log** Typical columns: - Time (UTC) - Account - Action - Device - Country - Mobile **What’s included/excluded** - The log shows **wakeup SMS events initiated within the system.** - SMS messages sent to a SiteManager outside this mechanism do **not** appear here (even if successful). **SMS Summary** Aggregated SMS counts, typically by: - SMS Type - Country - Total Count ### **Report Items (inventory + overview)** Report Items control which inventory/overview sections are included. Options commonly include: - **Summary** - **Include subdomains** - **Appliances** - **Agents** - **Domains** - **Licenses** - **GateManager Accounts** - (LinkManager-related items where applicable) **Include subdomains** - Enabled: inventory sections include both the selected domain and its subdomains (totals reflect combined scope). - Disabled: inventory sections include only the selected domain. **Inventory sections (examples)** **Summary (totals)** Totals (and online counts where applicable) for categories like Appliances, Agents, Accounts, Licenses, and Domains. CSV file name: Summary.csv **Appliances** Typical columns: - Product - Serial Number - Name - Domain - State - Enrolled CSV file name: Appliances.csv **Domains** Typical columns: - Domain - Depth - Appliances - Accounts - Licenses - Alerts - Actions - Messages - Reports CSV file name: Domains.csv **GateManager Accounts** Typical columns: - Account - Role - Domain - Person Name - Email - Last Login - Created CSV file name: Accounts.csv **Licenses** Typical columns: - License - Product - Description - Domain - Licenses - Used CSV file name: Licenses.csv ### **Viewing and managing generated reports (Saved Reports)** For each report configuration, GateManager keeps a **Saved Reports** list showing generated instances. From here you can: - View/download reports - Open HTML/Text reports in a new window (for non-CSV formats) - Delete saved instances ### **Time zone and data notes** - Report timestamps and periods are shown in **UTC**. - “Period = All” (or multi-year periods) only includes data still retained on the GateManager system and within any retention constraints. - **Saved Reports** limits how many report outputs are kept, not how long raw usage/log data is stored.